# Customers

## Real outcomes from real quality teams.

From complaint intake to regulatory submission - see how MedTech companies of every size use Smarteeva to move faster, stay compliant, and give their teams hours back every week.

- Insulin delivery
- Women's health devices
- Global diagnostics
- Orthopedic implants
- Surgical instruments
- IVD platforms

**Smarteeva Solves High-Volume Complaint Handling for a Leading Glucose Monitoring Company**  
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.png)](/content/case-studies/ge-recall-management/index.html)  
**Global Medical Device Company Manages Recalls with Smarteeva's Post-Market Platform**  
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**Smarteeva's GenAI Complaint Engine: Simplifying Complexity with Intelligent Automation**  
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.png)](/content/case-studies/laborie-product-registration/index.html)  
**Smarteeva Streamlined Product Registration for a Global Medical Technology Company**  
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**Real-World Impact of Context-Aware Agentic AI in Medical Device Quality**  
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.png)](/content/case-studies/automated-complaints-investigations/index.html)  
**The Digital Upgrade: Uniting Dynamics 365 CRM with Smarteeva's Complaint Automation**  
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**One Link, Infinite Ease: Smarteeva's One-Link Complaint Management**  
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.png)](/content/case-studies/caldera-complaint-management/index.html)  
**Drag. Drop. Done: Faster Complaint Intake with Smart Duplicate Handling**  
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**From 100+ Hours to 8 Hours: How Smarteeva Automated PMS Report Generation for a Global Diagnostics Leader**  
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**How Smarteeva Unified PSUR, PMSR, HSCR, and UK Reports on a Single Platform for a Global Diabetes Leader**  
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**Two MedTech Companies, One Platform: How Smarteeva's Agentic AI Adapts to Different Quality Strategies**  
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## Key Metrics
- 0% Customer retention rate
- 0K+ Users across 80+ countries
- 0+ Avg years with the platform
- 0 in 5 Customers expand their platform

## 50,000 users. 80+ countries. Zero customers who left

See what a PMS platform built for this looks like in practice.

[Book a Personalized Demo](/content/demo/index.html)  
Trusted by leading enterprise companies around the world  
Trusted by 450+ MedTech companies of every size